How do I stop receiving text messages from SmileSet?Updated 23 days ago

To opt out of SMS notifications, simply reply to any message with:
STOP, UNSUBSCRIBE, or OPT OUT
Most mobile carriers will process this immediately, and you’ll receive a confirmation.

Q: My reply didn’t go through or I didn’t get a confirmation. What now?

Some carriers or VoIP providers (like TextNow, MagicJack, FreedomPop, etc.) may block replies to automated messages. If your opt-out request didn’t work, don’t worry—we’ve got other ways to unsubscribe.

Try one of the following:

✅ Fill out our opt-out form:
[smileset.com/unsubscribe]

✅ Email us directly:
Send an email to [email protected] with “Unsubscribe” in the subject line.

✅ Call or text us:
Reach out at 855-604-7052 and we’ll manually remove you from our SMS list.

Q: Why doesn’t replying “STOP” work for my number?

If you're using a VoIP number (like a number from Google Voice or a calling app), it might not support replying to short code SMS messages. These replies are often blocked or not delivered by your provider.

Need Help?

We’re always here to help. Just contact our support team and we’ll make sure you’re removed from any unwanted communications right away.