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We use your existing SmileDirectClub file to create retainers that match your beautiful smile. You sign up for our subscription service, provide your payment details, and then receive your new retainers automatically, every six months.
You can pay for your recurring retainer subscription using most major credit cards, including Visa, Mastercard, Amex, Discover, UnionPay, and more. You can also use PayPal, which allows you to utilize any cards or bank accounts you have connected to
As an existing retainer subscription member, you can log in to your customer portal via our website at any time. From there, you can adjust any of your payment details, including which card you’d like to use for your subscription payment. Remember to
Of course — with SmileSet, you’re completely in control. If you need to modify your upcoming retainer subscription in any way, simply log into your customer portal account via our website. There, you can make changes to your payment details, skip an
Don’t worry: if your payment method fails for your retainer subscription order, we will contact you immediately. We don’t want you to be without your retainers. By letting you know straight away, you can adjust the payment method. If your card has ex
Log in to your customer portal via the SmileSet website and look for the option to manage your account. There, you’ll find your existing payment details. You can delete the existing card and add your new details. If you haven’t yet received your new